Frequently Asked Questions

What is MachineID, and where can I find it?

MachineID is a serial number for NinjaTrader. You can found it at the Help/About window of NinjaTrader.

I sent a trial request, why didn't I received anything?

Please check you spam folder. If you did not received any response after a day, please write directly to the contact email.

How can I buy and pay for the products?

You can buy the products from the testdrive page. The available payment methods are credit cards and paypal.

I bought the NT7 version of the product, how can I get the NT8 version?

Please send a message, including your machine id. You will receive a discount code that you can use at the checkout.

Who is the seller of the products?

The official reseller of the products is Market Ltd, United Kingdom.

More questions?

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